Privacy Policy

1. About this policy

This policy lays down the handling of personal information of customers using the service provided by “Geek Jack” (refereed as “this service” below) operated by transcosmos inc. (referred as “this website” below).

2. Definition of Terms

Within the terms used in this policy, the definitions for “Personal Information” and “Held Personal Data” are “the law to protect personal information” (referred as “Law for the Protection of Computer‐Processed Personal Data Held by Administrative Organs” below.) This is as the definition laid down on Article 2.

3. Appropriate Acquisition of Personal Information

In this website, for customers using this service, we receive the following information. Also, this website will not receive personal information of customers by deception, or any other illegal means.

The information provided by customers in member registration, order, payment, and making inquiries.
Company name, employee ID, name, address, phone number, E-mail address, birth date, sex, credit card information, etc.

(2) Information automatically received on the connection to this service
IP address used when customers connect to the Internet, URL of this website viewed by customers, date if view, information of viewed products, etc.

4. Purpose of the Usage of Personal Information

This website uses personal information of customers received by this website for the following purposes.
Also, we will not use personal information of customers beyond the limits of the following purposes of personal information, without the prior agreement of customers. However, items laid down on Clause 3, Article 16 of “Law for the Protection of Computer‐Processed Personal Data Held by Administrative Organs” are excluded.

(1) When customers use this service
1) Personal authentication when logging-in as a registered member to this service
2) Shipping and payment when a product is purchased
3) Display of information and websites of products that are likely to be useful to customers, judged from the browsing history and purchase history

(2) Collecting information, sending E-mails at the time of questionnaire, prize, etc.

(3) Handles inquiries and complaints from customers

5. Insurance of the Accuracy of Data Content

This website will work on keeping specific and the latest content of personal information of customers received by this website.
Therefore, we may ask for our customers’ cooperation.

6. Insurance of the Security of Data Content

To prevent the leak, loss, or damage of personal data of customers, and for other safety managements, this website will take necessary and appropriate measures as the following.

1) Communication encryption
The communication between customers and this service is protected by encryption technology (SSL).

2) Internal regulations
This website appropriately handles personal information of customers based on our internal regulations.

3) Manual
For the operation of this service, this website utilizes a manual for the protection of personal information.

4) ID / password
As a rule for the password, the length ( 8 to 50 letters) and the complexity (3 or more types pf letters) are applied to increases the security level. Also we frequently inform customers to change their password.

5) Advancement of system security
The computer system of this website is a solid data center, and safely operated with appropriate security measures.

7. Supervision of Employees

For when our staff handles the personal data of customers, in order for the personal data of customers to be safely managed, this website performs necessary and appropriate supervising to the staff.

8. Supervision of personal data handling consignment and at the truster consignor client.

For handling personal data of customers, this website consigns the operation to vendors as the following.
Also, for the handling of consigned personal data of customers, in order for the personal data of customers to be safely managed, this website performs necessary and appropriate supervising to the consigned company.

(1) Paygent
1) Content of personal information to be consigned
Name, phone number, credit card number, expiry date, E-mail address, other information needed for payment.
2) Handling personal information to be consigned
Information processing of personal data needed for the payment of product

(2) Product supplier
1) Content of personal information to be consigned
Name, zip code, address, phone number, E-mail address, and other information needed for product shipping
2) Handling personal information to be consigned
Reference of personal data needed for shipping and handling inquiries of products.

(3) Shipping agent
1) Content of personal information to be consigned
Name, zip code, address, phone number, E-mail address, and other information needed for product shipping
2) Handling personal information to be consigned
Reference of personal data needed for shipping and handling inquiries of products.

9. Provision to Third-Party

We will not provide personal data to a third party without the prior agreement of customers.
However, each item laid down on Clause 1, Article 23 of “Law for the Protection of Computer‐Processed Personal Data Held by Administrative Organs” are excluded.

10. Releasing Held Personal Data

For the request of release, correction, addition / deletion, use / stop of provision to a third party / elimination of held personal data, in order for the smooth operation of this service, and considering the beneficial rights of customers and others to be concerned, we will comply with the above for when we determine that it corresponds as a whole or partially.

11. Contact Reception for Personal Information

info@geekjack.net